Saen Wealth Contact Us

Privacy Policy

Last Updated: 10 May 2025  ยท  Effective: 10 May 2025

Data Controller: Saen Wealth, 86 Phloen Chit Road, Lumphini, Bangkok 10330, Thailand

1. Introduction

Saen Wealth is an education organisation based in Bangkok, Thailand. We offer financial education programmes for adults. In running those programmes, we collect some personal information from participants and enquirers โ€” and we take the handling of that information seriously.

This Policy explains what information we collect, why we collect it, how we use it, and what your rights are in relation to it. It applies to information collected through this website, through our contact form, and through the programme enrolment process.

If you have questions about this Policy or about how your information is handled, please contact us at [email protected].

2. Information We Collect

We collect the following categories of personal information:

  • Contact details: Name, email address, and telephone number โ€” provided when you submit an enquiry through our website or contact us directly.
  • Programme enquiry content: The message or information you include when enquiring about a programme โ€” for example, which programme interests you or questions about your situation.
  • Website usage data: Anonymised or aggregated information about how visitors use this website, collected via analytics cookies where consent has been given.

Legal basis for processing: We process contact and enquiry information on the basis of our legitimate interest in responding to enquiries and administering programme enrolment. Where analytics cookies are used, we do so on the basis of your consent, which you can withdraw at any time via our Cookie Policy page.

Retention: Enquiry and contact information is retained for up to two years from the date of last contact, or from the date of programme participation, whichever is later. We do not retain it beyond this unless a legal obligation requires it.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to enquiries about our programmes
  • Administering enrolment and programme participation
  • Communicating information about upcoming cohort dates where a participant has expressed interest
  • Improving the content and delivery of our programmes (using anonymised feedback)
  • Complying with applicable legal or regulatory obligations

We do not sell personal information to third parties. We do not share personal information with financial product distributors or any commercial third party for marketing purposes.

We may share information with service providers who assist us in operating this website (such as web hosting providers) under agreements that require them to handle the information securely and only for the purpose of providing those services.

4. How We Protect Your Information

We take reasonable precautions to protect personal information from unauthorised access, disclosure, alteration, or loss. These precautions include:

  • HTTPS encryption for this website
  • Access controls limiting who within the organisation can access personal data
  • Regular review of data handling practices

In the event of a data breach that is likely to affect your rights, we will notify you as soon as reasonably practicable and in accordance with applicable law.

5. Cookies

This website uses cookies. Essential cookies are necessary for the site to function and cannot be disabled. Optional cookies โ€” including analytics cookies โ€” are only set with your consent. You can manage your cookie preferences at any time through our Cookie Policy page.

6. Your Rights

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), you have the following rights in relation to personal data we hold about you:

  • Right of access: To request a copy of the personal data we hold about you.
  • Right to rectification: To request correction of inaccurate or incomplete data.
  • Right to erasure: To request deletion of your data in certain circumstances.
  • Right to data portability: To receive your data in a structured, commonly used format.
  • Right to object: To object to processing based on legitimate interests.
  • Right to withdraw consent: Where processing is based on consent, to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. If you believe your rights have not been respected, you may lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) or the relevant supervisory authority in your jurisdiction.

7. External Links

This website may link to external websites โ€” including the Thai Social Security Office, Thai financial regulators, or other reference sources. We are not responsible for the privacy practices of those sites and encourage you to review their own privacy policies before sharing personal information with them.

8. Age and Eligibility

Saen Wealth's programmes are designed for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a person under 18 has submitted personal information to us, we will delete it promptly.

9. Changes to This Policy

We may update this Policy from time to time. Where changes are material, we will note the revised date at the top of this page and, where we hold your contact details and the change is significant, we will notify you by email. Continued use of this website after any changes constitutes acceptance of the revised Policy.

10. Contact for Privacy Matters

Data Controller: Saen Wealth

Address: 86 Phloen Chit Road, Lumphini, Bangkok 10330, Thailand

Email: [email protected]

Telephone: +66 2 681 4279